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Original topic:

Sleep tracking in the health app with beta program

(Topic created: 2 weeks ago)
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Rmc1984
Halo
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I'm on the beta for my phone, but my Galaxy watch ultra is just on 8.0. The sleep tracking has been terrible since starting the beta for the phone and I've given feedback to Samsung but they just say oh you've likely just got the watch not set up right and they give me steps to reset it which I've done and it hasn't fixed the issue. The scores before and after are wildly different with no changes to my sleep patterns on average. 

There's something off about how the sleep tracking is calculated compared to before the beta. My watch is charged and securely attached to my wrist but last night it didn't record sleep between 3:24am and 7:11am. See the image. I for sure slept during that time.


image


3 Replies
sqmala
Galaxy
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Im on the galaxy watch classic 8 and have zero issues with sleep tracking...kinda odd you have issues wish I could give u some advice!
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o_Divine_o
Galaxy
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After any update, best to wipe the cache partition.

If you've swapped the screen so left arm, buttons facing up your arm (not towards hand) it'll be an absolute nightmare to do. Takes me on average 20% battery to get it to use the correct method, as it seems the home button is neither button.

Also do the phone, far simpler.

I had to do the watch because one thing it fixes is battery drain. I charged my watch and phone 3 times yesterday before wiping the partition cache now im back to normal.

8 classic and s25u.
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for sharing your feedback.

Since Watch ultra is on official One UI 8.0 version, we recommend submitting your error report / feedback from non-beta channel in Samsung Members. 

1. Open Samsung Members โ†’ Support โ†’ Send feedback
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report after your sleep cycle is completed. 

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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