Solved: No data - Samsung Community

drastic · ‎12-16-2024

I'm not getting 5g data after updating to beta 2 , was working fine on beta 1

USBetaModerator3 · ‎12-17-2024

Hello,

Thank you for your feedback.

You could also try to put Airplane mode ON/OFF and see if 5G data is still weaker than before.

There could also be a chance that your device is located under weak signal region, causing your network signal to be weaker.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

View solution in context

PianoManJay · ‎12-16-2024

No issues here. Try a reboot, but make sure you first send beta feedback through the members app so they can capture the potential bug.

youu · ‎12-16-2024

How do u know your not getting 5g data?

Vibhu · ‎12-16-2024

I just verified by turning off wifi. Works fine here too.

youu · ‎12-16-2024

Try resetting data connections

user7hUcYnlieO · ‎12-16-2024

Working OK here.... so far

drastic · ‎12-16-2024

This sucks I'm about to call tmoible and switch to my other phone when I turn off Wi-Fi no data pop up and in setting everything is good I just reset data connection and reboot but same no 5g icon also

youu · ‎12-16-2024

The only other thing I could suggestion is clearing the cache partition and if that doesn't work factory reset phone

ISurfTooMuch · ‎12-16-2024

I just got beta 2 this morning, and 5G is working for me. Also on T-Mobile.

Ryanoutdoors · ‎12-16-2024

Reset your phone. It's working fine for me .if it doesn't connect could be T-Mobile is down or doing tower maintenance. I am on T-Mobile

Original topic:

No data

1 Solution