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Original topic:

Gallery app crashes/closes out when selecting text in a photo.

(Topic created: 08-26-2025 12:16 PM)
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dave1977nj
Galaxy
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Even on beta 5 with everything updated the gallery app crashes when you try select text on a photo. This has been happening since at least beta 2 and is still an issue. I've taken a picture of the back of a book can someone try to select text on that picture I attached and try

image


 to see if you can select text on that without it crashing?
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7 Replies
AlTheImp
Cosmic Ray
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Using AI select I can highlight the text on your picture and copy it to the clipboardboard without any crashes.
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Youu
Honored Contributor
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No problems here either1755621819652.jpg
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ButtaBean_420
Neutron Star
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No issues here on my S25 Ultra
dave1977nj
Galaxy
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The generative edit works fine. Try to select text with the T icon. See my attached screenshot. This is when it crashes.1755642012452.jpg
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Youu
Honored Contributor
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Just googling for the heck of it1755644316564.jpg
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback and your error reports. 

It seems that some of your system apps have been removed during Beta, causing the app to close out. 

Please try to factory data reset your device, restore the backup data if you have to, and see if the issue persists.

We apologize for any inconvenience during your experience in Beta program.

 

Regards,

One UI Beta Team

dave1977nj
Galaxy
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I did a factory reset and it fixed the issue thanks! One of the updates must have not updated correctly.
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