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Original topic:

Gallery Crashing

(Topic created: 12-16-2024 05:59 AM)
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TreyWash8
Cosmic Ray
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Doesn't happen everytime, but it happens enough to be annoying. For some reason, the gallery will randomly close when looking at a picture. In the last week, it's happened about 5 or 6 times. I have the S24 Ultra. 
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Youu
Honored Contributor
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Have you reported the issue to samsung
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TreyWash8
Cosmic Ray
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I have not
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Youu
Honored Contributor
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If you don't send feedback samsung cant log why things aren't working correctly just from your post alone
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USBetaModerator3
Beta Moderator
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Hello,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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