"Hello Samsung,
I am a Galaxy S23 Ultra owner. This phone was your flagship just last year and sold at a very high price. It is really disappointing that it only gets 4 major Android updates and 5 years of security patches, while the Galaxy S24 series — only one year newer — gets 7 years of full support.
For fairness and to maintain customer trust, we as S23 users strongly expect Samsung to extend the 7-year update policy to the Galaxy S23 series as well. The hardware is more than capable of handling it. Please take this request seriously.