So apparently my $2,000+ “AI” washer-dryer can:
- Detect the weight of my laundry
- Adjust cycles automatically
- Connect to Wi-Fi and talk to my phone

…but it *can’t*:
- Let me lower spin speed on dryer cycles (even though delicate proves it’s possible)
- Use the detergent dispenser on delicate (guess my “auto” dispenser is only auto sometimes?)
- Offer a basic de-wrinkle steam cycle with the hardware it already has
- Get customer support that knows it has a touchscreen, not dials and knobs from 1995

Feels less like AI and more like Artificially Imposed limitations. Can we get a firmware update before my laundry gets smarter than my washer?