Issue Summary:

• The right earbud loses charge while sitting idle in the case, even when the case has battery.

• The left earbud behaves normally and retains charge.

• The case does not appear to charge the right bud automatically, unless I manually remove and reinsert it.

• After reseating, the case recognizes the right bud is not at 100% and starts charging it.

• I tested by placing both buds in the case at ~77% with the case at 1% — after 4 hours:

  • Left bud dropped to 74%

  • Right bud dropped drastically to 56%

• After fully charging everything overnight (buds and case to 100%) and unplugging in the morning:

  • 8.5 hours later, buds still showed 100%, case at 96%

  • So it works intermittently, but the problem recurs

Things I’ve Tried:

• Cleaning the contacts

• Full drain and recharge of case + buds

• Firmware is up to date

• Resetting via Galaxy Wearable app

• Case and right bud physically appear fine

Looking for:

• Others with similar experience

• Permanent fix (hardware or software)

• Confirmation if this is a case issue or defective right earbud