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05-17-2025 09:12 PM in
QLED and The Frame TVsI own Model #
QN65LS03BAFXZA Frame TV. Purchased in February 2023. A couple of months ago I noticed that the Art mode was turning off after being on for an hour or so. I though nothing of it, but I recalled that prior to seeing this happen the TV would keep the Art on screen the full time it was off. In February I suffered an injury that prevented me from using the room where my Frame TV was located. After my surgery and a period of rehab I was able to return to that room and use the TV. When I watched a program, after 15-30 minutes the TV would just shut off. I would turn it back on, only to see it happen again in a shorter amount of time. After reading various recommendations online, I tried disconnection all external devices, unplugging the control unit and waiting 30 minutes. When I plugged everything back in the red light came back on and I was able to do a factory reset, which was recommended on one website board. The set rebooted at the end of the reset. After it came back on I was prompted to start the setup process. After only a few moments the set shut off again and the red light is now off again. I have tried waiting 30 minutes or more and replugged the set in, but it only stays on for a few minutes before shutting down again. I only bought this set.because I admired the framed art look when off and thought it would fit my decor. I did this even though it cost about double the price of the same size Samsung set available without the frame concept. Itis a little over 2 years old and I am frustrated with this issue. I had bought a second Frame asba housewarming gift for my daughter around the same time but she does not have any issues with it. I have more traditional other Samsung TVs that still work great that are 5 and 7 years old. I am reluctant to spend hundreds of dollars to diagnose and possibly repair it when a new non frame Samsung set in the same size can now be purchased for $3-$400 dollars. Does anyone know what the possible cause of the issue might be and what it might cost to fix?
Solved! Go to Solution.