I have the s25 ultra and I think that this is probably the worst one I've ever had by them. I miss my 23 and 24 ultras, I feel this phone is a complete downgrade. and I have a recovery key for my account, that 28 character off of numeric key they give you that's the only give once, but it tells me it's wrong. I've only encrypted a device but one time and that's the quote I got for it and they tell me it's wrong. and they can't do anything about it? I don't know and their customer service is terrible, they are no help and unfortunately I completely and utterly cannot stand Apple or iPhones. I think it's going to go back to a pinebox and open-source from now on. or I'm just going to create my own hop on the SS7 network and just bring pagers back. sorry Samsung you have completely gone downhill along with Google, and everybody else in the giant industries