I will keep this as short as possible and itemize the problems, but whoever manages your software for the all in one bespoke washer/dryer AI combo needs to be replaced.

1. You cannot change spin speed without turning off the dryer function. This makes absolutely no sense and makes this less convenient. This could easily be fixed in the software.

2. You cannot turn on the detergent function on delicates and some other settings. This makes no sense as it should be a consumer choice.

3. Your software update function shows that it has never been checked for software updates even though I manually check often.

4. The delicate cycle when you turn off the dryer function to make manual changes does not dispense detergent even though it clearly shows the detergent dispenser as being turned on.

I’ll add more to this as times goes on since these are just the issues I’ve had off the top of my head.