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01-15-2025 03:03 AM in
Galaxy S21
Unsupported file error when I try to change album covers in Samsung music. Was on the phone with a technician for almost half an hour. They were unable to resolve the issue. Submitted a "ticket", got a message seven hours later that the "request has been completed." I don't know what they "completed" but I'm still having the same problem. In the past I was able to change covers. Now no matter what I do I can't.