Sajithkumar392
Constellation
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Galaxy Watch

Dear Samsung Team,

I am experiencing several issues with my Galaxy Watch 6 after updating to Watch UI 6:

1. The watch frequently locks by itself without reason.


2. Heart rate tracking is not functioning properly, even when continuous monitoring is enabled.


3. Sleep tracking has completely stopped working.

 

I have already tried troubleshooting steps, including restarting, checking settings, and performing a factory reset, but the problems persist.

These issues have significantly impacted my user experience, and I hope they can be resolved soon. Please advise if there is a fix or if a patch update is in progress.

Thank you for your support.

Best regards,
Sajith Kumar 

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