I wanted to share a frustrating experience with my Samsung Flip 6 in case anyone else is facing similar issues, and maybe get some advice.
I’ve only had my Flip 6 for about a month, but after a recent update last week, the phone completely stopped charging via the port, whether it’s open or closed. I contacted Samsung, and they wanted me to drive 40 miles to get it looked at, but that wasn't practical for me, especially since I can’t be without my phone for an extended period of time. Luckily, it still charges wirelessly, and I was able to resolve this issue by filing a warranty claim with AT&T. They’re sending me a new phone, which gave me some hope that maybe I just had a bad unit.
However, today at the gym, I opened my phone only to find that the main screen is completely unresponsive—frozen solid. No matter what I do, it won't respond to touch. I’ve tried restarting it several times, turning it off and on, different charging cables, different plugs, everything... and nothing works. Now, I can only use the front screen for basic tasks since it’s the only thing that still works.
At this point, my confidence in the Flip 6 is pretty much gone. I’m still waiting for the warranty replacement, but now I’m seriously wondering if the new phone will have the same issues or if I just got a lemon. Has anyone else had similar problems? Is there something I’m missing? I’ve exhausted all my options, and I really don’t want to lose faith in this phone, but it’s been a rough experience so far.
Samsung, if you're listening, please help. This has been incredibly frustrating!
