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Projectors & Other TVs

I have a UN60 JS7000 FXZA. I’m able to download, open, and log into the Kanopy app.  When I choose to watch a movie (from my watchlist)  it does not play. I get the circle spinning as if it’s buffering but this goes on forever. I have a fast internet connection and movies works play just fine with the Netflix and Amazon apps.  But the Kanopy app is having problems. I have rebooted my TV as well as reinstalling the Kanopy app as their website suggests.  Any suggestions?  I was gonna contact Kanopy but I figure I would post this here first. Thanks. 

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