I have Oticon hearing aids connected to my phone with Oticon Companion. Everything was working fine the past year with using my Flip 4 phone. I took advantage of Samsung's offer and upgraded to the Flip 5. Since the upgrade to Flip 5, I am only receiving phone conversations and streamed audio through my right hearing aid. I have worked through this with Oticon and they indicate I have all Bluetooth and Companion settings correctly configured. They suggested I reach out to Samsung.