Hoping this is the right place for support, there isn't a vacuum specific forum, and the smart things forum posts direct folks here for product support... I had a similar experience trying to get help directly off the phone too, each division pointing at the other while I'm the customer in the middle with a product that isn't meeting my needs.

I have a large home with a couple of areas I'd like vacuumed more than once a day with the rest of the area on the same floor.  I currently have the vacuum scheduled to clean 1x a day.  The app seems to have been built with this feature in mind as the schedule says what type of cleaning ("Smart") and that "All rooms are selected".  How can I schedule a cleaning of a particular area or subset of rooms?

Or is this a missing feature (seems like a pretty big one though)?