- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-10-2022 08:28 PM in
Kitchen and Family HubI just purchased this Dual Fuel Flex Duo Stove and it seemed like splitting the oven was a good feature. Unfortunately, the very first time we used the upper oven to cook a casserole, sauce dripped down in between the glass of the lower oven door. Now it looks awful. Samsung Customer support was no help and said if I opened it up, it would invalidate the warranty! I paid almost $3500 for this stove and I can't believe the design is that poor that there is no way to clean this thing without invalidating the warranty. I even bought an extended warranty from Home Depot! Does anyone have a solution or should I just return it to Home Depot? It matches my refrigerator and microwave so I really wanted to like it. Their literature says cleaning the oven door is not covered by warranty. Terrible!!!
Solved! Go to Solution.