userS97xnLYFXi
Constellation
Options
Washers and Dryers

I am unable to use my top washer. The error code LC1/LC1 comes on after about 10-15 min into the cycle, only when using the top washer, and my floors get drenched in pools of water flowing from the bottom of the washer.

 

Customer support is useless, and I've already attempted all of the steps suggested to me via phone support. 

A tech came already out and ran a program without detergent and laundry softener and miraculously there was no overflow.

The next day we experienced the code LC1/LC1 again. And we didn't even use fabric softener.

 

This is a known issue, with MANY people on this community page making the exact same complaint about this machine. I am not paying for a repair on a 2 year old machine with a clear manufacturer defect, and would appreciate some answers.

 

Model WV60M9900AV/A5

Who Me Too'd this topic