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Original topic:

Washer not spinning getting a error code

(Topic created: 07-09-2025 01:09 AM)
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Neshab513
Asteroid
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Washers and Dryers

my washer clicks on but won't spin or drain and the only error I get in diagnostics is -:  ... can anyone help?

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Neshab513
Asteroid
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Washers and Dryers

Thank you both I discovered clothing was stuck underneath the dryer in the pulley/ problem solved ๐Ÿ™‚

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Pianodude58
Neutron Star
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Washers and Dryers
What model washer do you have?
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Neshab513
Asteroid
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Washers and Dryers

WA45T3200AW/A4

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Pianodude58
Neutron Star
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Washers and Dryers
The Samsung washer WA45T3200AW/A4 displaying a "-" error in diagnostics, along with clicking sounds but no spinning or draining, likely indicates an issue with the drain pump or a clog preventing proper draining, which then interferes with the spin cycle. 
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siegfre
Halo
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Washers and Dryers
You might need to clean the drain filter. Thet do get clogged & prevent proper draining. It's usually located behind a door on the bottom of the front panel. Make sure you drain any excess water first
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Neshab513
Asteroid
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Washers and Dryers

Thank you both I discovered clothing was stuck underneath the dryer in the pulley/ problem solved ๐Ÿ™‚

1lindajo
Constellation
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Washers and Dryers
Error code sc or 5c on my washer. Checked drain on bottom is clean. Won't spin. Any help?
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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hello 1lindajo,

We definitely understand you concern, and if you haven't all ready inspected the drain hose, we'd love for you to review Step 2, regarding the inspection of the hose and encourage you to perform any adjustments as recommended within the article here - https://www.samsung.com/us/support/troubleshooting/TSG01001013/.