Samsung washer power issues

[Salena jack]

I have WF42H5000AW/A2 model washer from many years. Although i used it so often because of tough work routine. But every time i used it it worked perfectly but now from some time i noticed i completely goes out of power after some time when started.  I checked the wall outlet to confirm power availability, also  tested ground and other things but did'nt found a fault.

what more should i do for its troubleshooting.

[Samsung_Moderator · Accepted solution]

Hello @Salena jack

Welcome to our Samsung Community. I want to thank you for reaching out the Community and let you know it will be my pleasure to assist with this matter as requested.

To get started, I've located this resourceful article for those additional troubleshooting steps and have attached them here- https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-will-not-turn-on-or-.... I recommend completing all steps as advised and wish you luck with getting this resolved.

And, I'd like to add, if you have any further questions or feel the need for a more one-on- one approach for direct assistance please contact us directly using any method listed below to proceed with that aspect:

Facebook- https://www.facebook.com/samsungsupport/
Twitter- https://twitter.com/SamsungSupport/
Instagram- https://www.instagram.com/samsungsupport/
or 
Private Message by selecting any moderator and clicking on the chat option *with your full model and serial number, * and I would love to assist you further.

[dsieg]

Thanks, will do!