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Enable Smart Control on the Bespoke Washer/Dryer

(Topic created: 09-25-2025 05:55 PM)
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3dmaxer
Asteroid
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Washers and Dryers

Just purchased the Bespoke washer/dryer combo and I'm trying to figure out how to enable the Smart Control option on the washer so that we can load up some laundry and start washing it at a later time using the SmartThings app.  All of the online instructions I have seen so far do not work.

Washer is connected and I'm able to see status and get alerts, but in the app on the Washer device, there is text indicating Smart Control is off.

Anyone have the secret to enabling this on the Washer?

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Samsung_Moderator
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Thank you so much and upon review of your manual from page. 75. It appears you will need to access the quick panel and select the smart control icon to activate the smart control on your washer. I have included the link to assist https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_...

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Dan2023
Honored Contributor
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Washers and Dryers
I don't have the product that you're inquiring about; however, every appliance that I have is accessed via the Samsung app, Smart Things.
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Klashwayla
Constellation
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I am having the same exact problem!! We’ve had the vented version of the bespoke washer/dryer all-in-one for about 2 weeks and haven’t found a Smart Control button anywhere on the control panel or in any of the menus while browsing every available option in the interface! What is going on?!? Did they forget to add it or something?? Thinking of calling customer service, because I can’t find answers anywhere. Let me know if you figure it out!

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Samsung_Moderator
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Can you please provide the full model code for you specific unit? It will appear as an icon and not the actual words, you can access your manual here to review https://www.samsung.com/us/support/downloads/

3dmaxer
Asteroid
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The model is: WD90F53AVSUS

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Samsung_Moderator
Community Manager
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Washers and Dryers

Thank you so much and upon review of your manual from page. 75. It appears you will need to access the quick panel and select the smart control icon to activate the smart control on your washer. I have included the link to assist https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_...

RobinM1
Constellation
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Washers and Dryers

I have activated Smart Control on washer and my iPhone but cannot control washer from phone

when u do send the instructions to the washer they are always wrong and I have to send at least twice 

can you please help

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3dmaxer
Asteroid
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Washers and Dryers

Well that was simple!  Thank you for researching that.

Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

You're most welcome. Enjoy your new washer/dryer!

Unimatic1140
Constellation
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Washers and Dryers

On the control panel on the machine you swipe down from the top, the icon for Smart Control is located there.  It took me several days to figure this out on my own.

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