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‎11-16-2023
09:38 AM
(Last edited
‎11-17-2023
01:39 PM
by
Samsung_Stephan
I tried the Samsung tablet cover with keyboard sm810 with my new Samsung tablets9 plus but found it excessively difficult to type easily. I had to depress each key with some force to generate a letter. Is there a sensitivity adjustment somewhere to make it easier?
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‎11-16-2023 10:48 AM in
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‎11-16-2023 10:48 AM in
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‎11-16-2023 11:35 AM in
TabletsThere is no sensitivity setting per se but under Settings->Accessibility->Interraction and Dexteriety-> there are multiple settings like Tap Duration, Slow Keys and Bounce Keys that affect the typing. If it is indeed a pressure sensitivity issue I'd open a warranty ticket and get it replaced.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎11-16-2023 12:41 PM in
TabletsI returned it as I couldnt find a solutionActally I returned two and am afrais to order a third though I would love to have it.. I would reorder it if the keys would respond normally. I saw a person You Tube typing on it with no problem so there must be a way,but I literally had to press the key had to get it to respond
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‎11-16-2023 12:49 PM in
TabletsIf you want the keyboard, one or more of the settings I posted above should work.
The alternative is that there's something wrong with your tablet.
If you get the keyboard, the first thing I would do is boot to Safe Mode. If that doesn't fix it then reboot back to normal mode and I would go to Settings->General Management->Reset->Reset->Reset All Settings which will return the tablet Settings to Factory Default
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎11-16-2023 12:43 PM in
TabletsBill,I would rather order this on from Samsung since you know I have had an issue but its not the tablet,its the keyboard assoviated with the cover.
I dont want to adjust the tablet sewnsitivity but the samsung 810 keyboard and cover. I would even buy it used if it worked
Xfold4, tabs9plus
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‎11-16-2023 12:53 PM in
TabletsThe likely hood of having two bad keyboards is slim... the keyboards work. Changing the settings I reference will only affect the typing.
The Suggestion to boot to Safe Mode is to determine if an app you've installed is causing this or if there is a setting causing this.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎11-16-2023 01:01 PM in
Tablets@Members_bx40z41 do you have a link to the keyboard you're using? SM-810 is not a keyboard model number that I know of.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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‎11-21-2023
04:50 AM
(Last edited
‎11-22-2023
12:28 PM
by
Samsung_Stephan
SORRY. The Samsung keyboard and cover is model dx815.I received another keyboard from Samsung but began having issue. I immediately call support and specifically asked for someone who understood the functionality of the keyboard not someone who had to look it up.
I was on hold for 20 minutes, then my call was dropped, so I call back. we couldn't get the keyboard to pair with the s9 plus tablet. Now that was a new issue because the two Samsung dx815 keyboards I tried from amazon would pair easily, I just couldn't get the keys to respond normally so I returned that keyboard back to Samsung.
Now, this will sound like a gripe but it isn't as I have the highest respect for techs who solve problems everyday but I would ask Samsung not to produce a product that no one can explain how to use or at the very least have it come with a manual
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‎11-18-2023 01:26 PM in
Tablets