S9 Ultra - On-screen keyboard popping up even when using hardware keyboard

[Themastermind1]

Hello everyone,

Not sure if anyone else is having this issue, but ever since the One UI 6.0 update, when I have the keyboard attached and enter a text field, the on-screen keyboard is showing up. It's really beginning to bother me as I never had this issue in the past and it's very distracting. Any else experiencing this?

[Members_ZTBxoxz]

I am seeing the same thing with a Doqo keyboard. I didn't notice the issue with the Samsung, but I can't seem to be able to prevent the onscreen keyboard from popping up now.

[Members_crUXtT1]

Having the same problem with my Galaxy Tab S9 since the One UI 6.0 update despite having "show on-screen keyboard" unchecked in the physical keyboard settings. 

[bill-e]

If it's happening with the Samsung Keyboard then submit and error report to Samsung.  If it's happening with a 3rd party keyboard, submit it to that developer as well as Samsung. 

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

[Minty Dude]

I've been having the same issue as well. It's getting very annoying, since my work is all about writing

[userqFRyFbjJH7]

Yes same for me on my tab s9- annoying

[Hank Photo]

Same issue on tab s9 - really bothersome when using word for a large document or any thing else

[Hank Photo]

And I am using the expensive Samsung book cover

[Hank Photo · Accepted solution]

I switched from the Samsung keyboard to Google gboard keyboard and that fixed the problem.  Hard to believe that Samsung's own keyboard does not work correctly.

[Themastermind1]

Hey! Just tested this out and it works! Thanks, man. So dumb though we have to use a third party software keyboard just to have this fixed...