Original topic:

S11 Ultra Will Not Use Hotspot Internet

(Topic created: yesterday)
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Powerpak
Constellation
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Tablets

I just picked up a Galaxy S11 Ultra WiFi (SM-X930) and I cannot get it to use the internet connection of my Galaxy S22 Ultra phone.

It will connect to the hotspot without issue but it always says "Connected Without Internet". I have tried just about every fix I could find but so far nothing has worked.

I have tried clearing the cache on phone. Resetting the network on both devices. Tried 5ghz and 2.4ghz on both. Tried different encryption on both. Enabled and disabled airplane mode.

Both devices have the latest updates.

I have 3 computers (1 laptop and 2 desktops) that I connected to the phones hotspot and all of them would see and use the internet.

It is something unique to the Tablet that is preventing it from utilizing the internet.

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7 Replies
CandyKaneC
Asteroid
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Tablets

Hello, 

Since the two phones are using different One UI versions it may be an issue. First of all the S11 no longer receives updates and may have a few security flaws that you have to be careful about. Second of all the difference in the network chip in both devices is the biggest issue the S11 will connect no problem to your home WiFi but will not connect to your newer S22 because of incompatibility due to outdated One UI.

You can try using another A series phone and hot-spot with that.

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Powerpak
Constellation
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Tablets

Unfortunately you have an S11 phone mixed up with a S11 Ultra TABLET.

The Galaxy S11 Ultra TABLET was released last year and the S22 Ultra PHONE was released about 4-5 years ago. 

I had a Galaxy S8 tablet a few years back that would connect and use the S22's hotspot internet without an issue but this S11 TABLET will not and I am trying to figure out why.

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Robin621k
Honored Contributor
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It is a common mistake people make when they don't read what category you choose.
By using S11 Ultra, instead of using Tab S11 Ultra is where the confusion con occur. Especially since I suspect that account to be a chat bot.
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Mujibar
Honored Contributor
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There was also never an S11 phone.
Robin621k
Honored Contributor
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This is true too, went from S10 directly to S20.
Robin621k
Honored Contributor
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Are you a bot or did you just miss the category of this post.
Powerpak
Constellation
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Tablets

Yes sorry I should have said Tab S11 to avoid confusion.

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