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09-05-2025
02:48 PM
(Last edited
09-06-2025
10:07 AM
by
SamsungStephani
Games won't work but google and Samsung internet will
Solved! Go to Solution.
1 Solution
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09-06-2025 10:20 AM in
TabletsHello BrennanMadden,
We are sorry to hear about the ongoing Wi-Fi problems and would encourage you to reset your network settings as this may help you with the trouble with your connection (Data/Wi-Fi). Check out this video for an easy step-by-step guide to walk you through this process: https://youtu.be/0HFfbhzKQv0?si=4DOv7hiWxZvFEZEG
We also recommend for you to wiping the cache partition, and we have this link to assistance with that aspect here- https://www.samsung.com/us/support/answer/ANS10001372/. Best of wishes with getting this resolved, and please feel free to give us an update!
- Mark as New
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09-06-2025 10:20 AM in
TabletsHello BrennanMadden,
We are sorry to hear about the ongoing Wi-Fi problems and would encourage you to reset your network settings as this may help you with the trouble with your connection (Data/Wi-Fi). Check out this video for an easy step-by-step guide to walk you through this process: https://youtu.be/0HFfbhzKQv0?si=4DOv7hiWxZvFEZEG
We also recommend for you to wiping the cache partition, and we have this link to assistance with that aspect here- https://www.samsung.com/us/support/answer/ANS10001372/. Best of wishes with getting this resolved, and please feel free to give us an update!