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Original topic:

Galaxy tab s9 ultra : ”software update" setting is greyed out

(Topic created: 09-14-2023 10:13 AM)
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usercQvX3cXr0z
Cosmic Ray
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Tablets

I recently purchased a Samsung Galaxy tab S9 ultra.

It works fine ... however the "software update" setting is greyed out.

This never happened on my older Samsung galaxy tablets s4 or s7+.

What can I do to reactivate this very important setting?

3 Replies
Jess04
Sun
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Factory reset?
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usercQvX3cXr0z
Cosmic Ray
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Jess04, Thanks for the suggestion. I’m saving it for when all else fails.

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Solution
usercQvX3cXr0z
Cosmic Ray
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Solved (it was caused by a bloatware disabling app, now uninstalled)