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Galaxy Tab S9 not staying connected to Wifi 6E

(Topic created: 08-17-2023 01:23 PM)
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GuyInTheSouthwest
Cosmic Ray
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Just got my Tab S9 and I have wifi 6E at home however my tablet will not stay connected to it. It will only show connected as Wifi 6. I have a Galaxy book that does as well as an S23 Ultra that also stays connected to the 6E band with no problems. I have restarted the tablet, I have deleted then reconnected to the Wifi, I have turned off the bluetooth and all with no luck. Any ideas would be appreciated. Thanks.

bill-e
Cosmic Samsung Care Ambassador
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Did you power cycle the router? Delete the connection on the tablet and power cycle the router and then try again. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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GuyInTheSouthwest
Cosmic Ray
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That was one of the first things that I did and I was hoping that would work but no luck.

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GuyInTheSouthwest
Cosmic Ray
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I contacted the router OEM and spoke with them on this issue. Their suggestion was to change the wifi channels and while this seemed to work for a few minutes, what it did was then cause my phone and laptop to no longer connect to the 6Ghz network.

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userUoPngWxOKq
Constellation
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I tried 3 s9's and they all didn't work 

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useraAQTNfknA6
Constellation
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I'm having the same issues i keep losing connection with my tab s9
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GuyInTheSouthwest
Cosmic Ray
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Sorry to hear that is happening to you as well but I am glad to know that I am not the only one. It sounds like it is a hardware issue that Samsung needs to fix through a firmware update.

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userJOLoYFOBhW
Constellation
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Can confirm, tab s9 11in struggles with wifi 6e. Frequent "no connection", then switches back to wifi 5ghz. 

Latest Aug security patch software.

The odd time it works for a bit. My galaxy s23 phone has less frequent issues on wifi 6e.

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Jerry_R
Asteroid
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Same issue with Tab S9. Also with Tab S9 Ultra but not as frequently. My S22+ phone seems fine.
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GuyInTheSouthwest
Cosmic Ray
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I have an S23 Ultra that for the most part is fine, although it drops as expected when too far from the router.

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Jerry_R
Asteroid
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Distance doesnt matter on the Tab S9 for me. Only activity. If i connect and do nothing, it'll hold. As soon as I try to load a website or check mail, 50% of the time, network drops. Only with 6e.
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