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Fingerprint help tab s8 ultra

(Topic created: 02-23-2023 04:14 PM)
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bha19
Asteroid
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Tablets
I am trying to register my fingerprint. I went to biometrics and it asked for my pin, but when I enter my pin nothing happens and I am back at the biometrics. When I set up the tablet I was able to set up facial recognition so what can I do about the fingerprint reader?

 


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bha19
Asteroid
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Tablets

I think I got it working but I had to turn DEX off and then I could register my fingerprints.

 

 

 

 
 

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Try rebooting the Tab. 

 

 
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Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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bha19
Asteroid
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Already tried that

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bill-e
Cosmic Samsung Care Ambassador
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Tablets

Maybe try Resetting your PIN

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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Solution
bha19
Asteroid
Options
Tablets

I think I got it working but I had to turn DEX off and then I could register my fingerprints.

 

 

 

 
 
bill-e
Cosmic Samsung Care Ambassador
Options
Tablets

Thanks for the reply, I'll log that in the back of my brain for the next person  😉 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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