Can not get my spen to connect to tab S8

[dmpaul55]

Spen not connecting when placed on the tablet back 

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out, I completely understand your concerns with the S pen not connecting to the S8 tablet. 

Can you check your case If the back of the tablet comes into contact with a magnet, the S Pen may not be recognized.

Verify that your case, or other accessories, are not magnetic.

If any of them are magnetic, remove that accessory and then try reinserting the S Pen.

Here is a link to some troubleshooting steps you might find helpful: https://www.samsung.com/us/support/troubleshooting/TSG01001833

If the issue still occurs then the unit will need to be serviced. For service information or to set up repairs: https://www.samsung.com/us/support/service/

Or reach out directly to Samsung Support at 1-800-726-7864.

[dmpaul55]

Thanks for the information. After 24 hrs my s-pen is connecting and charging.

[dmpaul55]

The next day the spen again would not connect to my tablet.

[bill-e]

The S-Pen has the same warranty as the tablet.  Use the Samsung Members app to submit an error report and start a warranty action of needed. 

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