This one time my phone froze for no reason and when I try to turn it off, it still froze on the screen I was in, so I hold in the volume down and side button to reset it.
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:
1. Open Samsung Members. 2. Navigate to One UI Beta Program > Beta Feedback. 3. Attach any relevant screenshots or screenrecording/video (if possible). 4. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
