Hey, I've been seeing my Instagram Reels freeze for the last couple of days. My Wi-Fi and connection are fine. I've cleared the cache, reinstalled the app, and restarted my phone a bunch of times. Has this happened to you, and do you know how to fix it?
To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device immediately after the issue is reproduced:
1. Open Samsung Members.> Navigate to One UI Beta Program > Beta Feedback. 2. Attach any relevant screenshots or screen recording/video (if possible). 3. Ensure "Send system log data" is checked, then submit the report.
Important: Please submit the report within 3 minutes of reproducing the issue for accurate log data collection.
We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.
