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No it is not a Wi-Fi or internet problem. I have many other devices connected. I try to re-add them (microwave, fridge, smart outlets,... View Post 
Samsung_Moderator
Hello, We understand the frustration of not being able to connect your smart devices. As you have al... View Post |
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Hi, i have 3 smart tags attached to my Samsung note 10 lite. My question is if i lose my bag with the tag attached, will i be notified if a Samsung... View Post 
Stephanie Nikki
This message is sent through the SmartThings App, so a Samsung phone with the app installed would in... View Post |
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Hello - I have several SmartTags on Key Fobs and noticed that 2 of them always show "Connected" under devices in the SmartThings app... View Post
Samsung_Moderator
Hello Qurius, We are happy to see you've found the Smart Tags to be useful. You are able to add up t... View Post |
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Hi everyone: I've been using SmartThings for almost a decade, and I've just taken for granted that the things I sent up back in 2015 would... View Post 
JonDeutsch
Sigh. It looks like I might have found the answer to my own question: Samsung discontinued support f... View Post |
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Doesnt give me an option in the SmartThings app besides ringing my phones? View Post 
Magical_Korok
The picture I looked at in the comments says the smarttag is not near you, it needs to be within blu... View Post |
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Hello, I am having issues when I try to join my home through my husband's invite. It days that I cannot join due to the difference in... View Post
Samsung_Moderator
Hello, We understand the frustration of not being able to join the Home network for SmartThings. Sin... View Post |
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I ve had 2 Smart Tags that have stopped working after a couple of months and the battery still had a good charge. After a few months they just stop... View Post 
user365170tdJ15
Tap on tag Tap on Menu, then on Edit Tap on the Remove button (it's one of the two obvious buttons i... View Post |
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Click like if you are also having trouble using Smart things bluetooth keyboard or universal remote. I have been unable to pair/ connect and... View Post
Samsung_Moderator
Hello, We understand how disappointing it is for the Bluetooth keyboard and remote in SmartThings to... View Post |
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Hello: I'm not clear what I need to do to transition off the groovy IDE where I have my smartthings v3 hub and devices. What... View Post 
groundzero2010
How many devices do you have connected to your ST hub? What I did was list all the different type of... View Post |
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I use this app to set doorcodes for my airbnbs. I have schlage connect be468 zeewave connection to the hub. Is this migration to edge an from... View Post
Samsung_Moderator
Hello, We understand the concern regarding the migration. Please reach out to SmartThings directly f... View Post |
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It it my understanding that the Google Nest thermostat is supposed to be supported in Smartthings now. Understanding I cannot seem to get mine to... View Post 
AdamOldAcc
An Accepted Solution has been marked, and provided for this thread. The thread will now be locked fo... View Post |
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Hello, I have been trying to connect my smart camera to my phone but it keeps giving me errors. I did have it set up... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand your frustration with your cameras not pairin... View Post |
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So I pre-ordered a S21 ultra and S21 for myself and my wife. And so I received several smart tags. I connected one to my smartthings account and... View Post |
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Hi, I'm not sure if I've missed a setting somewhere... I have an S22 Ultra, and just got some Smart Tag+ When I use Smart... View Post
Samsung_Moderator
Thank you for reaching out. I can certainly understand the importance of being able to use the AR fi... View Post |
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In the drop down on the main phone screen I keep getting alerts about a special weather alert, when I click the link it opens smart things but... View Post 
SamsungJodi
Hey, Try this: Navigate to your Notifications > Swipe Left > Settings Icon > It will highlight what ... View Post |
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How do you remove someone you've added to your account? I know how to add a person but ... View Post |
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One of main reasons I bought my VERY expensive kitchen appliances was for the Smarthings feature that I could manage from my phone. At first I... View Post |
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Does anyone know how to set the motion sensitivity in my smart things system? Mine is too sensitive. If I look at the motion sense there... View Post 
SamsungTam
Hello! I do apologize for the inconvenience this has caused! Regretfully, it's an automatic detectio... View Post |
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Mine is m/n IM6001-V3P01 and if it goes bad on me which it eventually will do, how do I replace it? I cant find anywhere that there are newer... View Post 
prjct92eh2
Not all hubs. V1 hub, ADT hub, and Nvidia shield stick. V2, v3, Samsung connect, SmartThings WiFi an... View Post |
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Hi. How many smart tags can I attach to 1 phone? I have multiple things like keys, bags etc. Can I use all the tags at the same time on one... View Post 
SamsungRei
Thank you for reaching out. You can add up to 200 tags to a phone. However, you can only register on... View Post |
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The Smarthings Find app is useful until its your phone that is missing. If I've misplaced my phone and I'm with my wife who also has... View Post
SamsungRei
Thank you for reaching out! Just to check, have you tried these steps? https://www.samsung.com/us/su... View Post |
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I called Samsung in February and they told me that the 3rd Gen SmartThings Hub should be available for sale by end of March. I'm still watching... View Post |
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Hi, I was just trying to work out.... With the smart tag I can only locate it when it is near my phone... I thought these were supposed to jump... View Post
Stephanie Nikki
Here is a link to an Article with more information on the SmartTag: https://www.samsung.com/us/suppo... View Post |
