Verizon Failed January Update

[MattLietha]

Trying to update my S23 Ultra with the most recent update but it keeps failing. I have a locked Verizon phone. Everytime I try to update, it's super slow and eventually fails giving my "Error Code: 407". I tried clearing cache, clearing data, restarting my phone, using Smart Switch, switching between wifi and data, switching between different wifi networks. I have enough space on my phone (300gb free). If I knew what the error code meant, I could diagnose further. Google hasn't been helpful. Samsung support hasn't been helpful. They are telling me to manually flash my device but I wanna leave that as a last resort. Any suggestions?

[Olympus]

 so im not alone, good cu ive been ...ugh 😩

[Pct24]

Not only did the update fail on my s22 ultra but now none of my incoming calls are ringing, only vibrating. Checked all suggested settings to no avail.

[mckracking57]

That happened to me and now my phone has no signal, I can only use it with wifi otherwise I can't call or send text messages.

[Kingclose777]

I had the same issue on my s24 ultra earlier this week. I can tell you the workaround and how to fix it. 

Here's what worked for me:

1. You need to go to your apps, hit the three dots on the top right corner and choose special access, choose apps that can always use data, hit the three dots on the top right corner and show show system apps, scroll down to software update and disable it.

2. Make sure you have Smart switch downloaded on your phone and your PC. 

3. Reboot phone

4. Open up Smart switch on your PC and connect your device 

5. Choose outlook sync

6. Follow the rest of the on-screen prompts and proceed with the update

7. Reboot your phone after the update is complete 

8. Don't do it anymore updates to the phone OTA until they fix this very nasty bug.

Like I said this is what worked for me on the s24 ultra with Verizon I hope this helps somebody 

God bless 

[user2Gh2wEvXvh]

I'm having the same problem. Any luck?

[Galaxy_Girl64]

What worked for me was to restart the phone several times, Optimize My Phone thru Device Care, and clearing cache, then be persistent, and keep downloading the update until the download finally kicks in. The problem is with the security update, not with your phone. You have to be patient and keep downloading the update. Eventually, it will kick in. One other thing I did remove app that I don't use, and the last attempt I downloaded the update after midnight when the phone is asleep, and the update was completed. I hope my feedback is helpful.

[Rono55220]

having the same issue, I also every time I download the software update I get this message " there was a problem with the download, go to settings > System updates."

[Members_knRQ5Vf]

Android 15 January update keeps failing, error code 500

[usergBpAw60mp9]

I feel much better knowing it's not just me. I'll just wait until Verizon fixes it.

[Spluck]

S24 Ultra. Constant error code 500 for days.

Just tried the Software Update Assistant on PC.  Useless. 
PC detects the phone.  No problem transferring data back n forth. 
Update Assistant?  Detects nothing. Does nothing. 

What I especially like about this clown show is that I can't find a statement anywhere, from either Google, Samsung or Verizon.  Awesomesauce!  🙄