Trying to sign in samsung account verification code not sending

[bankuboi]

every time I tap on the send code button I get process failed. I was able to log in with my laptop

[userello]

Have you tried logging in with both wifi and data on and data only, as well as wifi only?

[bankuboi]

didnt work

[RobXbalboa]

Clear the cookies on the Samsung site reload the page and try again.

[bankuboi]

im doing this on my phone

[RobXbalboa]

If that worked please mark this as solution for the next guy. Thanks.

[Samsung_Moderator · Accepted solution]

Hello bankuboi, Welcome to the Community. We certainly understand the importance of being able to sign in to your Samsung account. We have a specialized team on standby that will guide you through the best resolution for any concerns regarding these matters. Please call, 1-855-795-0509 to speak with the Samsung Accounts team.

[3Fees]

Reset password.

Cheers
3Fees