Samsung Wallet Issue

[Noobie]

Recently, I was trying to access my Samsung Pass. But when I open the Samsung Wallet app (which has the Samsung Pass), it just closes. I also get this warning when the app closes.

[realaud · Accepted solution]

Is the app up to date?  Try clearing the wallet app's cache.  If that does not help, try clearing the phone's cache partition. If that does not help,  clear the app data, as this will reset the app.  You may have to re-enter any cards you currently have in the wallet.  Your pass data will not be affected, as it is stored in the cloud.

How to clear cache through Recovery Mode:

1. Power off your phone. Hold Power and vol up buttons until Samsung Logo appears

2. Let go of both buttons when you see the Samsung Logo appear on screen. There will be a delay while it enters recovery mode.

3. Use the volume buttons to navigate through recovery menu options and highlight “Wipe Cache Partition.” Press power button to select this option . Confirm by navigating to the yes response and tapping the power button to select.

5. When wiping cache partition is complete, "reboot system now" should be highlighted; press power key to select it . The phone will reboot as normal.

[Noobie]

Thank you. I had to delete the app data. But luckily, the cards were saved from my Samsung cloud. The issue is resolved.