Lili_92
Constellation
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‎08-19-2024 06:11 AM in
Samsung Apps and Services
Hello,
Has anyone had the issue where Samsung Health is counting the wrong calories for certain workouts that come from Health Connect?
Solved! Go to Solution.
1 Reply
Solution
Samsung_Moderat or
Community Manager
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‎08-19-2024 02:03 PM in
Samsung Apps and ServicesHello Lili_92, Welcome to the Community. We understand the concern with Samsung Health counting the wrong calories.
Try disabling and re-enabling Samsung health sync with Health Connect.
You can also try clearing the app cache: https://www.samsung.com/latin_en/support/mobile-devices/how-to-clear-the-app-cache-and-data-on-your-...
If these steps do not help, we recommend reaching out to the Samsung Health team directly by calling 1-855-795-0509.