Samsung Find doesn't update Smart Tag 2 location

[ronsan13]

My Smart Tag 2's used to update the location real time using Samsung Find everytime I tap Refresh or just by opening the app. For some reason it now takes forever to update the location and even Location history. Smart Things app via Life, however, get to update the location. I also saw about a change done in something like Family services (?). 

i hope someone could help here

[Mogay]

yep, i can't pull location history from find, guess i will stick with smartthings

[LongHiker]

@ronsan13 I'm still seeing my SmartTags 2 in Samsung Find. They are on the Items tab, not the Devices tab at the bottom of the screen. 

[ronsan13]

Smart tags are in devices tab in Samsung Find. I can see them but the location does not get updated right away if you tap Refresh even if the tracker is with you. Checking Location history keeps on refreshing and it doesn't load (or I got impatient waiting for almost 10 mins)

[LongHiker]

They show the current location for me, but the history does just spin. But they are definitely in the Items tab.