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Samsung Care + How to file a complaint?

(Topic created: 03-01-2024 01:36 PM)
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userBIDdaUbKfl
Asteroid
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Samsung Apps and Services

I'd like to file a complaint against Samsung Care+. They have been absolutely horrible. Does anyone know how to do this without calling the claim number? 

1 Solution


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GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
You can call Samsung Customer Service +1-800-726-7864 or speak with a Customer service Agent online on the website


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Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services
You can call Samsung Customer Service +1-800-726-7864 or speak with a Customer service Agent online on the website


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


userBIDdaUbKfl
Asteroid
Options
Samsung Apps and Services

I have had a really hard time with chat today. The link has been unresponsive. I will try this number though!

GaryB82
Galactic Samsung Care Ambassador
Options
Samsung Apps and Services

If they were no help the only other is the link below they normally reach back within 24-72hrs to help 

https://www.samsung.com/us/support/contact/email-the-ceo/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.