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Original topic:

Samsung Care + How to file a complaint?

(Topic created: 03-01-2024 01:38 PM)
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userBIDdaUbKfl
Asteroid
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‎03-01-2024 01:36 PM in 

Samsung Apps and Services

I'd like to file a complaint against Samsung Care+. They have been absolutely horrible. Does anyone know how to do this without calling the claim number? 

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GaryB82
Galactic Samsung Care Ambassador
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‎03-01-2024 01:38 PM (Last edited ‎03-01-2024 01:39 PM ) in 

Samsung Apps and Services
You can call Samsung Customer Service +1-800-726-7864 or speak with a Customer service Agent online on the website


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userBIDdaUbKfl
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‎03-01-2024 01:45 PM in 

Samsung Apps and Services

I have had a really hard time with chat today. The link has been unresponsive. I will try this number though!

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GaryB82
Galactic Samsung Care Ambassador
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‎03-01-2024 02:47 PM (Last edited ‎03-01-2024 02:48 PM ) in 

Samsung Apps and Services

If they were no help the only other is the link below they normally reach back within 24-72hrs to help 

https://www.samsung.com/us/support/contact/email-the-ceo/



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