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Samsung Book Flex doesn't have Samsung notes?

(Topic created: 11-08-2022 01:12 AM)
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CFMwolfymedic
Constellation
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Samsung Apps and Services
Am I missing something or does the boom flex truly doesn't have Samsung notes? Every time I select Samsung notes it redirects me to the Microsoft store and tells me that it is not available? Please help! 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello! I understand how not being able to use your notes app can be frustrating. Some thing you can try is to make sure that windows are up to date on your galaxy flex. After that, you can try the information in the link below.

 

https://www.samsung.com/us/support/answer/ANS00066241/

 

As a last resort, you can try resetting your laptop to the factory setting. But I would recommend backing up any important data before trying that. 

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Nana74
Constellation
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Samsung Apps and Services
Since the last update I'm unable to use apps when away from home. That means I can't check my home security or see who is at my front door. My phone call are using data instead of WIFI because there is no WiFi. I can't send or receive messages. I just a little frustrated!
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Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello! I understand how not being able to use your notes app can be frustrating. Some thing you can try is to make sure that windows are up to date on your galaxy flex. After that, you can try the information in the link below.

 

https://www.samsung.com/us/support/answer/ANS00066241/

 

As a last resort, you can try resetting your laptop to the factory setting. But I would recommend backing up any important data before trying that. 

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