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Receiving Smart Switch backup to SD card

(Topic created: 09-07-2024 11:32 AM)
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winnergold
Constellation
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Samsung Apps and Services

 

WhatsApp_Image_2024-09-06_at_23.15.55_33ed9c73.jpg

 I backed up my data and did a factory reset now, I added an SD card, it shows me on the software(PC)

that an SD card is available if you can see, I want to receive my backup to the SD card and not the device storage, I would very appreciate it for a solution! Thanks!

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LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@winnergold There is no way to restore a Smart Switch backup from your Samsung Account directly to an SD card. The only option when restoring a backup from Smart Switch is directly to the phone. 

When you create a backup, you can choose to have that saved to an SD card. Then in the future you can restore from the backup on the SD card. 

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LongHiker
Galactic Samsung Care Ambassador
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Samsung Apps and Services

@winnergold There is no way to restore a Smart Switch backup from your Samsung Account directly to an SD card. The only option when restoring a backup from Smart Switch is directly to the phone. 

When you create a backup, you can choose to have that saved to an SD card. Then in the future you can restore from the backup on the SD card. 

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MsVirgo87
Black Hole
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I thought I had alot of images and videos but u beat me there
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