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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 09:51 AM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
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631 Replies
l0NBh0MAZ
Cosmic Ray
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Samsung Apps and Services
Terrible. At least I'm able to place calls. But can't answer any at all.
Babs1026
Constellation
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Samsung Apps and Services
I can make phone calls but my screen goes black and I can't hang up or anything like that.
Robin621k
Honored Contributor
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Samsung Apps and Services
Download Google Phone app from the playstore, open it, make it your default until there is a fix
userRpExGiXVSd
Cosmic Ray
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Samsung Apps and Services
Thousands of phones rendered useless because of a stupid update. Awesome Samsung. 👌
Robin621k
Honored Contributor
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Samsung Apps and Services
Not Samsung, AT&T did that.
userRpExGiXVSd
Cosmic Ray
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Samsung Apps and Services
This is what it looks like. The Samsung tech remotely accessed my phone and did stuff and then saw it happen and I was told it's an issue with the update. Screenshot_20231121_131655_Phone.jpgScreenshot_20231121_131703_Call.jpgScreenshot_20231121_131742_Call settings.jpg
Robin621k
Honored Contributor
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Samsung Apps and Services
The update that came from your carrier.
AT&T customers with S22's are the only ones affected, seems reasonable to deduce this is something AT&T did.
No other carrier is being reported in the Samsung Members app.
Just saying
userRpExGiXVSd
Cosmic Ray
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Samsung Apps and Services
My husband has the same phone I do and we are on the same plan and carrier together. He got the update and he does not have the issue. My daughter is the same, same phone, same carrier, no issue. It is only my phone. Both their phones updated prior to mine
BombshellBella
Asteroid
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Samsung Apps and Services
It's only an issue for the Galaxy S22 phones
userQIdSJkmHNA
Constellation
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Samsung Apps and Services
That is what my phone is doing also!
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