Until recently, I've been able to access my OneDrive cloud account and files using the Samsung My Files app. Now, whenever I try to access OneDrive files through the Samsung My Files app, it isn't connected to my account and asks me to log in. But whenever I do, it looks like it's going to log in, and then it goes back to the main files screen and shows OneDrive still not logged in. No error messages and I'm seeing the login approved message from my authenticator app whenever I do this, so it should be logging in fine.
I've tried clearing the My Files cache and even the My Files data entirely. I can't uninstall updates or disable My Files at all (Galaxy ZFlip 6 OneUI 8), and I've even removed my OneDrive account from my phone and tried adding it back from scratch.
It seems the problem is likely related to Microsoft disabling the Microsoft Authenticator app's autofill feature, but I've not seen any error messages on my phone from this, so I don't know for sure if that's the problem.
I can access my OneDrive account perfectly fine using the Microsoft OneDrive app and through the web browser. I can also access my Google Drive account without problem through the My Files app, so it's just the link between the Samsung My Files app and OneDrive meaning this is an issue on the Samsung My Files side likely sending its requests through the wrong access method in some way or another.
I've seen other posts reporting OneDrive sync issues with My Files but they're all either old or were shut down as duplicate reports without addressing the issue or pointing to a report with a solution that works on the latest versions of OneUI, My Files, OneDrive, and Authenticator (or Edge, or whatever is being used in the background to handle the link).
Random. It seems to have fixed itself. I didn't do any updates (it was already up-to-date) but yeah, it randomly seems to be working again, so thanks for the help
@NixieLake What device do you have? What OS and UI is it running?
The updated My Files resolved the issue that was plaguing the majority of the users. If you are facing an issue it could be unique to your circumstances and configuration.
Random. It seems to have fixed itself. I didn't do any updates (it was already up-to-date) but yeah, it randomly seems to be working again, so thanks for the help
