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11-29-2024
03:50 PM
(Last edited
12-11-2024
05:47 PM
by
SamsungJoJo
) in
I received an email, saying that TD Bank and Samsung are ending their partnership. Did anyone else receive this email. I called to confirm this with TD Bank cs. They will be closing my and other user accounts. I'm upset I have 6 yrs of credit history being erased
Solved! Go to Solution.
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12-19-2024 04:04 PM in
Samsung Apps and ServicesLooks like Samsung didn't do their homework on TD Bank and now have no choice but to find another bank to handle the financing program. I feel like Samsung will make an official announcement with a solution in January 🤞🏾
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12-20-2024 10:14 PM in
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12-22-2024 12:02 PM in
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12-22-2024 12:32 AM in
Samsung Apps and ServicesI do understand them terminating the partnership. This has been in the news for a while about TD Bank. The fact is that ultimately we all purchased a product from Samsung and Samsung recommended using TDB. For Samsung to wait until January (supposedly) to make a statement or send a notification to customers is unacceptable. TDB has stated the accounts would be closed on December 31st. Care+ plans cancelled if not moved to another payment option. So in my opinion only, Samsung is the company that truly needs to step up with some detailed information and steps for their customers to take. If they want to retain their loyal customers that is their only option at this point.
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12-22-2024 12:08 PM in
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12-20-2024 11:31 AM in
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12-22-2024 12:37 AM in
Samsung Apps and ServicesThank you for posting. Apparently email bill only customers didn’t get a notice? Or maybe mine was lost in the mail. Either way this was more information than the email I received from them contained.
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12-22-2024 09:05 PM in
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12-26-2024 04:30 AM (Last edited 12-26-2024 07:05 AM ) in
Samsung Apps and ServicesEdit: after reading a bit into the article someone in the comments posted about. Seems like samsung was caught in making a tough decision. However, still not announcing and being upfront about what this means (ending your line of credit) is shooting them in the foot way harder than it would have been if they had an actual solution other than just being like too bad. Life tells you that enough.
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12-26-2024 11:55 AM in
Samsung Apps and Services![](/skins/images/768E998EB7EA18AD980CAFC96557055A/responsive_peak/images/icon_anonymous_message.png)