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Original topic:

Withdrawn

(Topic created: yesterday)
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user6AKWJt4yvN
Asteroid
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I switched service providers during this beta program and now the software is not working it says I'm withdrawn from the program how do I get it back ?

1 Solution


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Solution
USBetaModerator3
Beta Moderator
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Hello,

As youu suggested, if you've changed your carrier network after or during Beta, we may have to assist you change your information from our database. 

Let us know your device IMEI and Samsung account information via DM and we will be happy to assist you.

 

Regards,

One UI Beta Team

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8 Replies
youu
Supernova
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You would need to contact the samsung mod thru DM1737121033463.jpg
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user6AKWJt4yvN
Asteroid
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Thank you
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Carljohnson52
Galaxy
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Smart switch to roll back
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TheNewsHQ
Nebula
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You switched to a non beta supported carrier? Like from T-Mobile to Verizon?
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user6AKWJt4yvN
Asteroid
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Yes
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Solution
USBetaModerator3
Beta Moderator
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Questions

Hello,

As youu suggested, if you've changed your carrier network after or during Beta, we may have to assist you change your information from our database. 

Let us know your device IMEI and Samsung account information via DM and we will be happy to assist you.

 

Regards,

One UI Beta Team

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user6AKWJt4yvN
Asteroid
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Thank you
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Teepea313
Halo
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I think you have to be on Tmobile or an unlocked phone