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Original topic:

Traductor

(Topic created: 2 weeks ago)
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Jorgerivas_
Asteroid
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Hola, estoy notando que el traductor de mensajes no funciona en mi teléfono. No sé si otros tienen el mismo problema.

Hi, I'm noticing that the message translator is not working on my phone. I don't know if others have the same problem.
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7 Replies
incconutwo
Cosmic Ray
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¿ Revisaste el chat de traducir en ajustes ?
Did you check chat translate in settings ? 1733574676492_1733574676482_0.jpg1733574698892_1733574698879_0.jpg
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Jorgerivas_
Asteroid
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Yes, after turning off my phone several times and it started working.
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Jorgerivas_
Asteroid
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Siempre estuvieron activas.1733773907585.jpg1733773907605.jpg
Jorgerivas_
Asteroid
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I think it was some update issue, after turning off the phone, it started working.
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Bionis
Asteroid
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I have the same problem 1733606876462_1733606876453_0.jpg
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Jorgerivas_
Asteroid
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I turned off my phone twice and the translator started working.
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USBetaModerator3
Beta Moderator
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Hello @Jorgerivas_ ,

Thank you for your feedback on translator.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team