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Original topic:

Samsung account app crashing

(Topic created: Friday)
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Nktwister
Asteroid
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Is any one facing this with oneui8.5 update? It was fine for the first day but started crashing now and then today while using some Samsung services.
10 Replies
Shahpour
Cosmic Ray
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I have same issue it keeps coming up every few hours
-CROW-
Comet
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Samsung account app ???
USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

sKy_h4wK
Constellation
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Cheers, can you get us in contact with someone from Samsung, who's not specifically involved in Beta versions? This seems to be a general problem.

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Daverro
Constellation
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Hi, i don't have 8.5 UI and i experience the crashing samsung account app few times per hour, starts today 

Jules5
Constellation
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Same problem here. No fix i searched for works. 

Been happening since yesterday, with the popup every few minutes 

userIEjRx3B6bR
Constellation
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Also getting this error for the past few days. I'm not even on the beta.

sKy_h4wK
Constellation
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I can only ask the same for myself here. Using an S25 Ultra, problems since yesterday. The error message pops up every few minutes. Worst is the block of MS OneDrive! Neither can I get the app running, nor am I able to access OneDrive content using other apps. Can't wait for my working day tomorrow.........

 

I'm not a member of the Beta program. Seems like this issue is not specifically caused by participating in it and may be independent of the OneUI version...?

AnthonyD081974
Constellation
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Seems like it's my Samsung account with work profile. Keep getting Samsung Account App Crashing