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Original topic:

Random Reboot and freezes

(Topic created: 3 weeks ago)
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Javsdaboss
Cosmic Ray
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Ever since beta 2 update I've been experiencing freezes and random reboots. Freezes I've got to use button combo to fix. Have done multiple reports but I'm asking if anyone else is experiencing this? If not I will try a fresh install as it happens often especially if playing games and phone is almost unusable as I can be on a call and it happens too. I know this is a beta so things like this are expected
13 Replies
Youu
Honored Contributor
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Yes unroll from the beta program than use smartswitch to roll back, BUT before you do backup your data as it will reset your phone if you do
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USBetaModerator3
Beta Moderator
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Hello,

Thank you very much for sharing your feedback.

To help us investigate further, please submit an Error Report through the Samsung Members app immediately after reproducing the problem:

1. Open Samsung Members โ†’ One UI Beta Program โ†’ Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure โ€œSend system log dataโ€ is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue.

We apologize for any inconvenience and appreciate your support in helping us improve the Beta experience.

Best regards,
One UI Beta Team

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Javsdaboss
Cosmic Ray
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I'm back to try beta 3 later on today. Let's hope no reboots as reverting back to 8.0 solved all my issues
Josubeta
Constellation
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Can you notify if the reboot keeps happening? My phone after beta 2 has been shutting down by itself. Specially after using google photos app.
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