Original topic:

I can't withdraw from the Beta program. Is there any other way?

(Topic created: Saturday)
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B1sD4k
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Hi guys.

It's my first post here.

I would like to withdraw from the One UI Beta Program but every time I click on the "status" I got this message: "One UI Beta features aren't available because your service provider has changed."

I didn't actually change my service provider. I just switched from physical SIM to an eSIM. I have some glitches on my banking apps so I decided to downgrade my firmware. I can downgrade using Smart Switch but it would still download the One UI 7 beta firmware.

I already talked to support but they couldn't help me with this issue except to send my phone to a Samsung repair shop. 

I already messaged the Beta Moderators here but got no response. For the meantime, I stopped using the S24 Ultra and moved my AT&T eSIM to my iPhone 16 Pro Max with a Verizon service (dual SIM). 

Is there any other way to withdraw from the Beta program? 

Would I be automatically unenrolled/withdrawn from the Beta program once the One UI 7 officially release to the public?

I hope to hear any suggestions.

Thank you.

 

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4 Replies
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Just wait till April 7th, that's when the official update comes out
B1sD4k
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Thanks for the suggestion. Will I be automatically withdrawn from beta after installing official update? 

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Why wouldn't you be? It's literally official software, not beta software for testing
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USBetaModerator3
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Hello @B1sD4k ,

Thank you for reaching out to us!

As we've discussed over the DM, your data has been modified and your registration status has been updated. 

In case of any failures, please don't hesitate to contact back to us!

 

Regards,

One UI Beta Team

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