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Original topic:

Hot Phone... is this normal?

(Topic created: 2 weeks ago)
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Zion777
Constellation
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The moment I upgraded to the UI 7 ....my phone has been very hot nonstop..... my S24 ultra has never gotten this hot..

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5 Replies
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I don't have this issue on s24 plus, not sure what would cause that, close all background apps maybe? Restart?
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dortyboy
Sun
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Try restarting your phone
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AlienX
Nebula
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For me, it was hot only for the first half an hr when I was setting it up.
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USBetaModerator3
Beta Moderator
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Hello @Zion777,

Thank you for your feedback.

To assist us in resolving this issue, we kindly ask you to submit an error report through the Samsung Members app on your device:

1. Open Samsung Members.
2. Navigate to One UI Beta Program > Beta Feedback.
3. Attach any relevant screenshots (if possible).
4. Ensure "Send system log data" is checked, then submit the report.

Important: Please submit the report within 15 minutes of reproducing the issue for accurate log data collection.

We sincerely apologize for any inconvenience this may have caused and truly appreciate your contribution to improving the Beta experience.

Best regards,
One UI Beta Team

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youu
Sun
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Have you reported the issue to samsung
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